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Projects
Education and Higher Education
Leading the development of the digital transformation strategy and implementation plans at 15 African universities on behalf of the World Bank Group (WBG), in collaboration with the Association of African Universities (AAU)
Leading European Union-funded digital transformation project at the Ministry of Education in Baghdad, Iraq to implement an Education Management Information System (EMIS) at 30,000 public schools serving more than 9 million students and at 1,200 literacy centers affiliated with the High Commission for Literacy in Iraq
Led digital transformation projects at the Ministry of Education and Higher Education in Beirut, Lebanon to roll out an EMIS at 165 Technical and Vocational Education and Training (TVET) schools as ILO consultant and at 34 vocational training centers as UNICEF Consultant
Lead UNESCO management consultant for the requirements and gap analysis for an education management information system at the Ministry of Education and the Ministry of Higher Education and Scientific Research in Baghdad, Iraq
Lead UNESCO management consultant for implementing a national data system and performance indicators for the Educate A Child Initiative (EACI) targeting out of school children to enroll in the Accelerated Learning Program (ALP) to complete the primary education stage
Executive sponsor of academic systems improvement project in collaboration with the Office of the Provost at the American University of Beirut (AUB) to align digital services with the academic strategic plan and improve the student information system
Lead management consultant for digital transformation, needs analysis, procurement, and vendor evaluation processes at Ahfad University for Women in Omdurman, Sudan
Led implementation of the Oracle eBusiness Suite enterprise resource planning (ERP) solutions at the American University of Beirut and its medical center
Led project team to define policies, processes, and procedures for establishing an Office of Information Technology as well as all IT infrastructure and systems needed at the soon to be constructed American University of Abu Dhabi
Executive sponsor of issue management solution based on Microsoft System Center Service Manager for IT Help Desk Management, Change Management, and Issue Tracking
Healthcare
Provided management consulting services to the CEO of Lebanese American University Medical Center – Rizk Hospital for the acquisition and implementation of an electronic health records (EHR) system and enterprise resource planning (ERP) solution
Led a task force in conducting requirements analysis, vendor and solution evaluation, and gap analysis for an Electronic Health Records (EHR) implementation for the newly constructed medical center at the American University of Beirut (600 Beds) in Lebanon
Led implementation of Meditech Data General Hospital Information System at King Fahd Armed Forces Hospital (400+ Beds) in Jeddah, Saudi Arabia
Led implementation of Meditech Data General Hospital Information System at Hamad General Hospital (600+ Beds) in Doha, Qatar
Collaborated with quality and ISO audit teams from life sciences companies to ensure regulatory compliance of Agile Software’s Product Lifecycle Management (PLM) solution
Customers included AstraZeneca, General Electric Medical Systems, GlaxoSmithKline, Guidant, Hill-Rom Hillenbrand, Hologic, Intuitive Surgical, Johnson & Johnson, Medtronic, Playtex, Sonic Innovations, Tyco Healthcare, and Visx
Performed compliance function including FDA 21 CFR Part 11, Good Automated Manufacturing Practice (GAMP-4), and Health Information Portability and Accountability Act (HIPAA)
Government and Public Affairs
Spearheaded the National Digital Transformation Strategy and Implementation Plans for Lebanon, totaling 87 projects with $315 million budget, in collaboration with the Presidency of the Council of Ministers, World Bank, UNDP, Organization for Economic Co-operation and Development (OECD), and other stakeholders
Conducted comprehensive needs assessment for UNDP-funded project to automate processes and communications for Presidency of the Council of Ministers (PCM) of Lebanon
Lead UNESCO management consultant for managing and monitoring the Illiteracy Eradication and Education for All initiatives at the Ministry of Education in Baghdad, Iraq
Senior UNICEF management consultant for instituting an Education Management Information System (EMIS) for the directorate of technical and vocational education training (TVET) at the Ministry of Education and Higher Education in Beirut, Lebanon
Lead implementer of office automation solution at the Sultan Qaboos Palace in Oman
Led implementation of office automation solution at the Emir’s Office in Doha, Qatar
Information Technology
Led the design and development of an enterprise solution using Amazon AWS, Artificial Intelligence, Blockchain, and Internet of Things (IoT) technologies, accessible from Web, Android, and iOS apps
Brought dozens of personal, mobile, and enterprise applications to market
General manager of the small and medium size solutions division at Agile
Executive in charge of Agile's products and technology
In charge of marketing at Agile Software leading to an initial public offering and a secondary offering
High Tech
Led technical team, at eSharing, in developing several mobility solutions for multiple platforms (Apple iOS, Windows Phone, and Nokia Symbian) including: IP-telephony app for Telephone.com (2010), social networking, eCommerce, and Mobile eHealth apps
Led and participated in implementing enterprise applications at global companies including Cisco, Compaq, Dell, Flextronics, Hitachi, Microsoft, Philips, and Siemens
Fast Moving Consumer Goods
Designed and realized eCommerce strategies for several e-tailers around the world to market, sell, and support their products online and to develop customer loyalty programs
Implemented customer relationship management system with point-of-sale integration and business analytics for retail luxury goods chain in Lebanon, Egypt, and the GCC
Performed business analytics and implemented systems at Pepsi Cola in Lebanon
Analyzed business requirements of apparel manufacturers and supported implementation of Agile product life cycle solutions at Eminence, Chantelle, and Sicodit in France