Projects

Education and Higher Education
  • Lead UNESCO management consultant for the requirements and gap analysis for an education management information system at the Ministry of Higher Education and the Ministry of Higher Education and Scientific Research in Baghdad, Iraq (2014-2017)
  • Lead UNESCO management consultant for implementing a national data system and performance indicators for the Educate A Child Initiative (EACI) targeting out of school children to enroll in the Accelerated Learning Program (ALP) to complete the primary education stage (2016)
  • Executive sponsor of academic systems improvement project in collaboration with the Office of the Provost to align information technology services with the academic strategic plan and improve the student information system (2012-2013)
  • Lead management consultant for needs analysis, procurement, and vendor evaluation processes at Ahfad University for Women in Omdurman, Sudan (2012-2013)
  • Led implementation of the Oracle eBusiness Suite enterprise resource planning (ERP) solutions at the American University of Beirut and its medical center (2011-2012)
  • Led project team to define policies, processes, and procedures for establishing an Office of Information Technology as well as all IT infrastructure and systems needed at the soon to be constructed American University of Abu Dhabi (2011-2012)
  • Executive sponsor of issue management solution based on Microsoft System Center Service Manager for IT Help Desk Management, Change Management, and Issue Tracking (2011-2012)
Healthcare
  • Provided management consulting services to the CEO of Lebanese American University Medical Center – Rizk Hospital for the acquisition and implementation of an electronic health records (EHR) system and enterprise resource planning (ERP) solution (2015).
  • Led a task force in conducting requirements analysis, vendor and solution evaluation, and gap analysis for an Electronic Health Records (EHR) implementation for the newly constructed medical center at the American University of Beirut (600 Beds) in Lebanon (2011-2013)
  • Led implementation of Meditech Data General Hospital Information System at King Fahd Armed Forces Hospital (400+ Beds) in Jeddah, Saudi Arabia (1987-1988)
  • Led implementation of Meditech Data General Hospital Information System at Hamad General Hospital (600+ Beds) in Doha, Qatar (1988-1989)
  • Collaborated with quality and ISO audit teams from life sciences companies to ensure regulatory compliance of Agile Software’s Product Lifecycle Management (PLM) solution (2001-2006)
  • Customers included AstraZeneca, General Electric Medical Systems, GlaxoSmithKline, Guidant, Hill-Rom Hillenbrand, Hologic, Intuitive Surgical, Johnson & Johnson, Medtronic, Playtex, Sonic Innovations, Tyco Healthcare, and Visx
  • Performed compliance function including FDA 21 CFR Part 11, Good Automated Manufacturing Practice (GAMP-4), and Health Information Portability and Accountability Act (HIPAA)
High Tech
  • Led technical team, at eSharing, in developing several mobility solutions for multiple platforms (Apple iOS, Windows Phone, and Nokia Symbian) including: IP-telephony app for Telephone.com (2010), social networking, eCommerce, and Mobile eHealth apps (2009-2011)
  • Led and participated in implementing enterprise applications at global companies including Cisco, Compaq, Dell, Flextronics, Hitachi, Microsoft, Philips, and Siemens (2001-2006)
Government and Public Affairs
  • Lead UNESCO management consultant for managing and monitoring the Illiteracy Eradication and Education for All initiatives at the Ministry of Education in Baghdad, Iraq (2014- Present)
  • Senior UNICEF management consultant for instituting an Education Management Information System (EMIS) for the directorate of technical and vocational education training (TVET) at the Ministry of Education and Higher Education in Beirut, Lebanon (2017-Present)
  • Conducted a needs assessment for UNDP-funded project to support the Presidency of the Council of Ministers (PCM) in the automation of processes and communications (2012-2013)
  • Lead implementer of office automation solution at the Sultan Qaboos Palace in Oman (1989-1990)
  • Led implementation of office automation solution at the Emir’s Office in Doha, Qatar (1988-1989)
Retail, Apparel, and Consumer Goods
  • Designed and realized eCommerce strategies for several e-tailers around the world to market, sell, and support their products online and to develop customer loyalty programs (2006-2014)
  • Implemented customer relationship management system with point-of-sale integration and business analytics for retail luxury goods chain in Lebanon, Egypt, and the GCC (2009-2010)
  • Performed business analytics and implemented systems at Pepsi Cola in Lebanon (2008-2009)
  • Analyzed business requirements of apparel manufacturers and supported implementation of Agile product life cycle solutions at Eminence, Chantelle, and Sicodit in France (1999-2000)
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